Administrative Specialist II

Title:

ROLES & RESPONSIBILITIES:

• Customer relationship management skills using a high-quality CRM (Salesforce)
• Assistance to support businesses by organizing meetings, tracking attendees, managing calendar and updating records on portal.
• Responsible for facilitating sales and the performance of the sales team as well as recording sales data.
• Ability to develop new sales analysis with the given data in CRM (Salesforce)
• Develop monthly sales report.
• Managing and responding to client portal requirements
• Provision of through documentation and administrative records
• Updating sales team details and managing their holiday calendar
• Follow up with Sales leads and coordinators for the accuracy of the data in CRM (Salesforce)
• Ability to understand the requirements of the team/management and create dashboard and reports in salesforce
• Updating and managing documents in our Sales portal
• Ensuring that administrative processes run smoothly

KEY COMPETENCIES:

• Flexible to handle and work with different time zone
• Active listening and strong communication skills.
• Proactive and decisive – an individual that makes things happens
• Strategic Planning & Analytical skills
• Deadlines – works well under pressure to tight deadline
• Strong attention to the details shared
• Ready to work outside of comfort zone
• Team Player – requires to work with team and achieve outcomes
• Willingness to learn and develop

In addition to the above, the role would also include the following responsibilities of an Executive Assistant to our Senior Management and BD/Sales Leaders across the globe.:

• Manage scheduling for company executive(s)
• Draft, review and send communications on behalf of company executive(s)
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive
• Prioritize emails and respond when necessary
• Coordinate travel arrangements
• Maintain various records and documents for company executive(s)
• Executive Assistant Skills and Qualifications

Key Skills:

• Excellent written and verbal communication skills
• Time-management skills
• Ability to pay attention to detail
• Organization skills
• Ability to multitask
• Basic understanding of frequently used computer software and programs, such as Microsoft Office
• Interpersonal skills