Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
This is your chance to make history.
Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
ACES Manager
ACES managers are focused on supporting Sort Centers (SCs) improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the SCs, support SC launches, support SC Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the SCs.
The process owner’s mission is to help SCs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.
Resp:
- Support the business in achieving and sustaining performance excellence through the use of Lean techniques. Serve as a facilitator of continuous
improvement implementation and colleague involvement to create and sustain culture change to achieve long-term business strategies.
- Improve safety, quality, delivery, productivity, cost and efficiency
- Serve as a facilitator of continuous improvement implementation and employee involvement
- Within area of responsibility analyse current work practices to identify areas for improvement and educate as to how to improve business and
manufacturing processes. Devise and test solutions and roll out new ways of working
- Drive functional projects, risks, issues and benefits. Participate in Lean health checks and go/no goes
- Perform work place audits and streamlining processes within area of responsibility
- Process mapping, value stream mapping, identifying inefficiencies in productivity with a particular focus on layouts and sequencing
- Communicate effectively with various levels within the business to educate in lean methodologies and how recommended changes can cut waste from operating procedures, influencing and motivating both proactively and
reactively.
Key job responsibilities
Continuous Improvement Practitioner
Lean Practitioner
Process Efficiency/Excellence Practitioner
· Previous experience in operational logistics/supply chain, manufacturing, transportation, general management or engineering role
· Ability to travel up to 50% of time to analyze, implement, monitor best practice solutions.
· Excellent analytical skills to evaluate complex processes and financial scenarios.
· Strong communication skills (written and verbal)
· Demonstrate strong track record of team leadership within a large scale rapid and process driven environment, whilst also being able to handle multiple projects.
· Sound business acumen
· Excellent working knowledge of MS Excel, MS Word and related software
· Experience of FMEA (Failure Mode Effects Analysis), Kaizen/A3 (continuous improvement and problem solving) process improvement and
Poka Yoke (error proofing) techniques
· Six sigma green belt or equivalent qualification
Experience of FMEA (Failure Mode Effects Analysis), Kaizen/A3 (continuous improvement and problem solving) process improvement and
Poka Yoke (error proofing) techniques
Six sigma green belt or equivalent qualification
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