Account Manager, RSO - Offline Merchants

Amazon is growing its external payments operations aggressively in India. In this context, we are looking for Sales Account Manager who will help Key offline organized merchants to grow their business with Amazon Pay by executing GTM strategies. As Account Manager with Amazon, you will be focused to manage Regional offline brands/store merchants in India to enable Amazon Pay at their physical stores. This role will be focusing on account management of brands and offline merchants, solving issues, executing joint business plan to form alliances. This will include creation of AM plans and drive the execution of the tasks identified in the plan. You must possess strong relationship-building skills and be able to explore win-win opportunities with merchants. Ideal candidate should have Account management /sales/post sales experience in managing B2B business accounts, which will form the core of merchant engagement. The candidate should be able to help merchants understand the opportunity with Amazon Pay to grow their business and should be comfortable with balancing multiple priorities, working with internal and external partners, as well as strategically analyzing data to inform decisions. To be successful in this role one should have superior communication, presentation, and organizational skills. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.
Key job responsibilities
As Sales Account Manager, you would be responsible for enabling Regional brands/merchants in your region on Amazon Pay and manage these relationships on an ongoing basis. Candidate must be an effective communicator and negotiator working with our most important partners. He/she will have strong business judgment with a track record of strong ownership values and relationship management skills. As a mature account manager, who is focused on driving account management and customer experiences, you will be responsible for the following:
• Drive Amazon Pay adoption with B2B brands/merchants by interacting with decision makers within the stores/brands.
• Own and cultivate the business relationship with the key partners/stores with a long term vision to make the Amazon Pay as their preferred choice for accepting digital payments.
• Develop strategic account plans with eye toward identifying creative, business-generating initiatives
• Liaison with cross-functional team (with Marketing, Sales, Training, PR, Product management) toward common goal for the program
• Forecast and report business growth and other key metrics, including tracking actual progress toward forecasts
• Prepare and give business reviews to the senior management team regarding progress and roadblocks to drive business.
The ideal candidate will be numbers driven, team oriented, an effective communicator, have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities. We are seeking someone with demonstrated history of driving B2B sales and relationship management. An understanding of, and passion for, payments, e-commerce is highly desired.
- Bachelor's degree
- Bachelor's degree in management, business administration, economics, engineering, marketing