Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools at Amazon marketplace.
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon.
The successful candidate will have to thrive in an ambiguous environment, be able to think big to build/contribute to multi-year business strategies, be able to influence and work with multiple internal teams, and develop processes and mechanisms that are scalable.
Further, the ideal candidate demonstrates high level of ownership, understands the key levers to drive business growth and partners effectively with multiple stakeholders at all levels
Key job responsibilities
• Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon
• Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for Sellers
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by collaborating with the business development and on-boarding teams.
• Working with Sellers to improve operational aspects of their business in providing a great consumer experience
• Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.
• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets
- 2+ years of sales or account management experience
- Experience deep diving on selling partner-level issues and delivering recommendations
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Bachelor's degree
- Experience working with clients
- Master's degree in business administration, economics, mathematics, engineering, statistics or related field
- Experience of working in e-commerce segment
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.