Account Executive

• Role: Join Richpanel and drive growth for an AI-first Customer Service Platform disrupting the $400B BPO market
• Reports to: CEO
• Stage: Team of 20. Primarily based in Bangalore, India. We have couple team members in USA and Europe.
• Growth: Raised seed round from Sequoia and profitable with over 2,000 US-based brands.
• Location: In-office. Bangalore, India.
• Work Time: USA Shift (8pm to 5am IST)
• Compensation:
  • INR 60 LPA (50% fixed, 50% performance pay). Our commissions are uncapped - our first AE earned INR 80L+ this year.
• Team: You'll be part of our high-performing sales team, working directly with our CEO
• Why now: Our sales team crushed quota in 2024, achieving 188%, 173%, 244%, and 250% of targets across Q1–Q4. Our first AE closed over 250 deals and earned more than $100K in OTE through our 100% inbound motion. However, due to limited bandwidth, the AE had to decline 300+ demos, which were then handled by CSMs, Product Managers, and other team members. With demo requests expected to double this year, we urgently need exceptional AEs who can own the full sales cycle and help us scale our success.

As an Account Executive at Richpanel, you'll own the complete sales cycle - from discovery to close. Our product is re-inventing customer service through AI, and we need AEs who can effectively communicate this value proposition while guiding prospects through implementation.

• Full-Cycle Experience: 2+ years closing complex B2B SaaS deals end-to-end.
• Project Management: You excel at managing 50+ concurrent opportunities through various stages
• Product Expertise: You have a track record of quickly mastering complex products (100+ features, 100+ use cases, 100+ workarounds) and can articulately explain technical concepts
• Self-Driven: You thrive in autonomous environments and can push deals forward without heavy oversight
• Previous Success: You've consistently exceeded quota in previous B2B SaaS sales roles
• Multi-threading: You're skilled at identifying and convincing multiple stakeholders in buying decisions
• PLG Sales: Bonus points if you are working in a company where you handle PLG sales, reach out to prospects that are in active trial and help them make the most from your product.