Workshop Team Leader - Engineer

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Raya Auto; one of Raya’s subsidiaries is hiring a Workshop Team Leader - Engineer

What will you do?

•            Provides on-going troubleshooting and overseeing the maintenance and repair of Vehicles with RAM technician to ensure smooth maintenance and enhance customer experience.
•            Monitors spare parts to ensure that the right parts are in stock and in the proper quantities.
•            Educates the service technician team through training sessions about new product launches, prevalent problems, and any other feature that can improve their repair expertise.
•            Ensures the availability of all necessary tools and equipment to ensure the efficient operations.
•            Manages warranty claims, making sure that damaged products are fixed, resulting in satisfied customers.
•            Validates that claims fall under company warranty provisions and approve claims releasing technical assessment report
•            Monitor workshop KPI ‘s and daily report the workshop activities to the managers

What will you need?

•           Minimum 2 years of experience
•           Automotive Experience - Service repair & workshop is preferable
•           Bachelor degree in Engineering
•           English proficiency is a must
•           Mechanical & Electrical knowledge

What is unique about Raya?

•           Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
•            Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
•            Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.
•            Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.
•            Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).