Technical Support
• Ensure proper handling of technical problems in related TX tasks with transmission planning team to the Rollout & Expansions TX changes area.
• Align with the transmission planning team regarding the best utilization of TX nodes.
• Align with the transmission planning and RAN teams for new sites activation and site expansions.
Operations
• Execute Rollout & Expansions TX changes with best quality and minimal impact on internal/external customers.
• Properly updated for all network changes in the design documents.
• Ensure best customer experience during Rollout & Expansions TX changes activities.
• Ensure the workflow with other teams to meet VFE network KPIs.
• Ensure proper integration of transmission links.
Emergency Handling
• Manual Interfering for H/W problems for TX nodes
• Follow up the major network activities to ensure a fault free operation.
Enhancement
• Responsible for initiating actions to enhance change management in the Rollout & Expansions TX changes area.
Customer Satisfaction
• Ensure highest internal customer satisfaction by owning and creating proper communication channels.
• Minimum 3 years of experience in telecommunication field.
• Recommended at least 2 years in the transmission operation field.
• Excellent knowledge of transmission concepts and configuration (PDH-SDH-Ethernet-IP-Routing-MPLS).
Must have technical / professional qualifications:
• BSC of Engineering in Communications or Electronics
• Excellent command of the English language
• Excellent communication skills
• Excellent interpersonal skills
• Excellent presentation skills
• Ability to work under pressure.
• CCNA certification is preferred.