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Job Description

A Travel Consultant plays a crucial role in the travel and tourism industry by assisting clients in planning and booking their travel arrangements. This position requires a blend of customer service skills, destination knowledge, and organizational abilities. The Travel Consultant will work closely with clients to understand their travel preferences and provide tailored solutions that meet their needs. In addition to booking flights and accommodations, the consultant will also offer advice on travel insurance, visa requirements, and local attractions, ensuring a seamless travel experience for clients.

Responsibilities:

  1. Consult with clients to determine their travel preferences and requirements.
  2. Research and recommend travel destinations, accommodations, and activities based on client interests.
  3. Book flights, hotels, and other travel arrangements, ensuring all details are accurate.
  4. Provide clients with information on travel insurance, visa requirements, and health advisories.
  5. Assist clients with itinerary changes and cancellations, offering alternative solutions.
  6. Maintain up-to-date knowledge of travel trends, destinations, and regulations.
  7. Build and maintain strong relationships with clients to encourage repeat business.
  8. Handle customer inquiries and complaints professionally and efficiently.
  9. Collaborate with suppliers and vendors to secure the best rates and services for clients.
  10. Utilize travel booking software and tools to streamline the booking process.

Preferred Candidate:

  1. Excellent communication and interpersonal skills.
  2. Strong organizational and time management abilities.
  3. Detail-oriented with a passion for travel.
  4. Ability to work independently and as part of a team.
  5. Proficient in using travel booking software and tools.
  6. Knowledge of various travel destinations and cultures.
  7. Customer-focused with a commitment to delivering exceptional service.
  8. Problem-solving skills to address client issues effectively.
  9. Flexibility to adapt to changing client needs and travel trends.
  10. Ability to work in a fast-paced environment while maintaining accuracy.

Skills

  • Proficiency in travel booking software and tools.
  • Strong knowledge of global travel destinations and cultures.
  • Excellent customer service and communication skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Strong negotiation skills with suppliers and vendors.
  • Familiarity with travel regulations and documentation.
  • Basic financial acumen for budgeting travel expenses.
  • Problem-solving skills to address client inquiries and issues.

Job Details

Job Location
Cairo Egypt
Company Industry
Management Consulting
Company Type
Employer (Private Sector)
Job Role
Hospitality and Tourism
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 1 Max: 5
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Penta Consulting Limited
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Multi-award winning Penta Consulting is one of the most successful ICT recruitment companies operating in over 85 countries across the world. Established eleven years ago Penta is a leading international technical staffing company, so whether you are looking for a contract or permanent position, or you are a senior executive our highly trained recruiters will work with you to find the opportunity you are looking for. We are a professional and innovative organisation that operates to the very highest standards and our ambition to be the best in our field has won us a number of high profile business and industry awards. Our strategy of remaining focused on our core ICT business has resulted in unrivalled expertise and competency in this arena. We offer an exceptional personal service and a high level of contractor care. In 2011 we have won Best International Recruitment Firm and were shortlisted for Best IT Recruitment Firm in the 2011 Recruiter Awards for Excellence. We have been listed by the Sunday Times as the 14th Best Small Companies to Work For and we have a three star outstanding status from Best Companies.

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