Technical Writer

Incorta is a next-generation data analytics and business intelligence platform that excels at rapidly delivering business value from transactional data, this is the first real breakthrough in data analytics in 20 years. We provide an integrated end-to-end data experience, from data acquisition and enrichment to visualizing and sharing results. Our platform cuts project implementation time from months to weeks provides revolutionary query speed and maintains a unified, single source of truth for multiple workloads including business intelligence, analytics, and machine learning. Fully 90% of companies that try Incorta become customers, and over 98% of our customers are still with us. Our cloud-based service widens our reach into businesses of all sizes. There is simply no other analytics solution that is as cost-effective, agile, and impactful.  
As a Technical Writer at Incorta, you will play a key role in creating, maintaining, and enhancing technical documentation that supports our platform. You will work closely with engineers, product managers, and UX designers to ensure that our documentation is clear, concise, and user-friendly. The ideal candidate has a strong background in technical writing, particularly in software or SaaS environments, and can quickly grasp complex technical concepts.

YOU WILL

• Develop, edit, and maintain high-quality technical documentation, including user guides, API documentation, release notes, and tutorials.
• Collaborate with product managers, engineers, and UX designers to gather information and ensure accurate and comprehensive documentation.
• Translate complex technical concepts into clear, concise, and easy-to-understand content.
• Ensure consistency in terminology and writing style across all documentation.
• Review and update existing documentation to reflect product updates and new features.
• Assist in the migration of content from a Markdown-based system into a CCMS.

YOU HAVE

• +4 years Experience as a Technical Writer.
• Proven experience as a technical writer, particularly in the software or SaaS industry.
• Strong understanding of architecting and migrating platforms to CCMS. 
• Strong understanding of data analytics, databases, and related technologies.
• Excellent writing, editing, and communication skills.
• Ability to work independently and manage multiple tasks and deadlines.
• Familiarity with documentation tools such as Confluence, MadCap Flare, or similar.
• Fluent in English.

A plus to HAVE

• Familiarity with Incorta or similar data analytics platforms.
• Bachelor’s degree in Technical Writing, English, Computer Science, or a related field.