Team Lead Dispatching

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for
everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots
run deep, offering a real understanding of the needs of the communities we serve in eight countries
across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize
operations for our restaurants and local shops, and provide our riders with reliable earning opportunities
daily.
At talabat, we foster an innovative environment where our talabaty employees can strive to create a
positive impact across the region through the use of our platform.

Creating an inspiring team environment with an open communication culture, getting the maximum potential out of our front line heroes, empower them and develop their skills, and help us to accommodate the mindset of performance oriented function through our values, fairness, transparency, utilization, development, routines, and dynamicity.

What’s On Your Plate?

• Ownership in driving process alignment and creation of workarounds

  
  

• Achieve our targets by driving the team’s mindset towards the company’s values and strategy

  
  

• Regular coachings to the team to deliver world-class experience to our customers and riders

  
  

• Managing conflicts and negative behaviours in a constructive way

  
  

• Ensure maximum support to logistics teams in all countries and process alignment and improvement

  
  

• Finding ad-hoc solutions when it comes to the handling of business critical situations (force majeure, shortage of drivers, technical issues, etc.)

  
  

• Team skills development and growth plans

  
  

What Do We Request?

• Minimum 9 months work experience in the Dispatch team.

  
  

• Advanced MS Excel Skills & Google apps.

  
  

• Bachelor’s degree is a must.

  
  

• Excellent command of written and spoken English Language