Job Description
Launch innovations in nearly every commercial and defense aircraft platform
We have
an opportunity for a Senior Application Support Specialist. As a Senior Application Support Specialist here
at Honeywell, you will play a critical role in the implementation of complex applications
and solutions that drive innovation, safety, and efficiency across various
industries. You will work within cross-functional teams on cutting-edge
projects that transform the way businesses operate.
Key Responsibilities
- Provide technical support for variety of software applications in implementation phase.
- Manage software installations, deployments, configurations, UAT and updates.
- Participate in Implementation and installation of software applications at virtualized environments.
- Demonstrate significant understanding of the solution architecture of the entire solution.
- Perform testing to diagnose software functional failures, identifying root causes and corrective actions.
- Identify and troubleshoot issues, log defects, and provide detailed reports.
- Provide technical support to end-users and clients, troubleshooting and resolving software applications related issues.
- Work with cross-functional teams, including offshore developers, IT administrators to address and resolve software application issues.
- Identify and escalate recurring technical issues to the appropriate teams for further investigation and resolution.
- Ensure overall functional quality of released applications across required platforms and mechanisms.
- Respond to support tickets and service requests in a timely and efficient manner.
YOU MUST HAVE
- Bachelor’s degree in computer science or equivalent
- 6+ years of experience in a similar role
- Excellent written and verbal communication skills in English.
- Well-developed problem solving and troubleshooting abilities.
- Strong understanding of networking concepts and protocols (TCP/IP, DNS, etc.) a plus.
- Working experience in application servers (Ex. Apache Tomcat, NGINX)
- General database knowledge and experience in database engines (MS-SQL, and PostgreSQL)
- Experience with OS Administration (Linux or Windows)
- Proficiency in programming/scripting languages (e.g., Python, Java, JavaScript) - An Advantage
- Application support and Implementation experience in virtualized environments – An advantage
- Experience in Postman tool for API testing of some scenarios - An advantage
WE VALUE
- Knowledge of industry best practices and emerging technologies
- Ability to work in a fast-paced and dynamic environment
- Passion for innovation and continuous learning
- Attention to detail
- Excellent problem-solving capability
We are an equal opportunity employer and
value diversity at our company. We do not discriminate based on race, religion,
color, national origin, gender, sexual orientation, age, marital status,
veteran status, or disability status. We will ensure that individuals with
disabilities are provided reasonable accommodation to participate in the job
application or interview process, to perform crucial job functions, and to
receive other benefits and privileges of employment. Please contact us to
request accommodation.
Join us now and be part of a global team of
thinkers, innovators, dreamers, and doers who make the things that make the
future!
#TheFutureIsWhatWeMakeIt
#LI-Hybrid
Additional Information
- JOB ID: HRD256443
- Category: Engineering
- Location: Mivida Project Building B2 5th Settlement,Cairo,CAIRO,11835,Egypt
- Exempt
Engineering (GLOBAL)
