Company Description
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
Job Description
Reports to:
Senior Stand Design Manager
The Role
Working within the Operations team, the Stand Design Administrator is responsible for providing support to the Stand Design team in planning and executing their allocated events throughout the year along with supporting the team where required onsite at the events themselves.
Reporting to the Senior Stand Design Manager, the Stand Design Administrator will be responsible together with the Senior Stand Design Manager for implementing the team objectives.
Job Summary/Responsibilities:
Operational Duties
- Oversee daily stand designs submission and save on the folders, ensuring a smooth workflow and efficient use of resources for Stand Design Execs/Manager.
- Prepare, organize, and maintain documents, reports, and files, both physical and digital.
- Input and update information in Customer Centre portal and Smartsheet, ensuring accuracy and confidentiality of data.
- Provide administrative support to various Ops department as needed, including preparing presentations and assisting with project management.
- Assist in planning, design submission to the venue for each events across Egypt, Middle East and Africa regions.
- Prepare and maintain event-related documents, such as post show reports and better stands data, ensuring all information is accurate and up-to-date.
- Help compile feedback and data after the event to assess success and identify areas for improvement.
- Evaluate any floor safety team and guide activities in line with applicable requirements.
- Support any onsite immediate action to incidents / emergency situations.
- Record event H&S event performance.
Compliance / legal / H&S / Sustainability
- Adhere to all Informa compliance requirements and monitor contractor performance to ensure they are meeting our requirements.
- Follow the complete HSS Operating Model for all allocated events, ensuring to collect the relevant paperwork as required in a timely and concise manner.
- Collaborate with Informa H&S team to ensure contractors meet and exceed our H&S requirements.
- Work with H&S team on remedial measures where necessary.
- Be an active partner of the Informa Sustainability team and look for opportunities to support and enhance our sustainability initiatives.
General team support & additional areas of responsibility
- Attendance at any required meetings, minute & action taking for distribution.
- Ensure all allocated operational tasks are carried out on a timely basis within deadlines.
- Ensuring you are working within the company’s H&S, Security & Sustainability guidelines at all times.
- Perform any other duties commensurate with the grade and level of responsibility when requested by senior members of the Operations team.
Qualifications
Qualities needed for the role
- Great handle of administrative responsibilities.
- Able to demonstrate a proactive approach and take initiative, anticipating needs.
- Strong time management and organisational skills; can work to tight deadlines, able to prioritise and manage several different tasks at the same time.
- Excellent interpersonal, oral and written skills in English with additional languages highly beneficial.
- IT confident and able to work with various systems; including, but not limited to, excellent Outlook, Word, Excel, PowerPoint skills, Adobe.
- Ability and willingness to travel to events as required.
- Practice confidentiality at all times.
- Willingness to work flexible hours, when required.
Qualities needed for culture fit
- Positive attitude and open minded; ability to listen to others views and opinions.
- Team player; good humoured.
- Professional customer focused attitude; ability to stay calm and patient under pressure.
- Forward thinking, flexible and able to trouble shoot.
- Ability to work in a multicultural environment and respectful of other cultures.
- Professional customer focused attitude; ability to stay calm and patient under pressure.
- Strong attention to detail.
- Act with integrity.
Desired
- Speaks and writes clearly and fluently in English/Arabic to both individuals and groups.
- A background knowledge in exhibition industry / operations.
- Understand technical elements to construction design management.
- Previous experience in a similar capacity or role.
- Maintain strong communications with all internal and external stakeholders.
- IOSH Managing Safety Certificate.
- Additional Languages.
Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
- Broader impact: take up to four days per year to volunteer, with charity match funding available too.
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
- Time out: 21 days annual leave, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
- A comprehensive company funded private medical insurance with international coverage.
- A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares.
- Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more.
- Recognition for great work, with global awards and kudos programmes.
- As an international company, the chance to collaborate with teams around the world.
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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