· Identify and analyze business and technical needs by working with end-users and technical groups.
· Act as part of the deployment, customization and testing of new solutions.
· Produce testing scripts based on application functionalities.
· Drive UAT process.
· Assist in the end-to-end implementation process for solutions modules.
· Support detailed business process analysis and requirements gathering.
· Configure ERP solutions under guidance to meet business and client requirements.
· Support data migration activities ensuring data accuracy.
· Assist in developing and executing test plans.
· Provide second support and maintenance post-implementation when needed by the support team.
· Collaborate with cross-functional teams to ensure seamless integration.
· Maintain detailed project documentation.