Job Purpose :
To develop required solutions based on the agreed upon design, according to the defined development standards. In addition to maintaining post-production support phase that is required to sustain maximum stabilization to the existing systems.
Job Description :
1. Implement all the assigned development related activities and all required documentation to fulfil business requirements. 2. Update the relevant IT stakeholder with the developed tasks and shares analysis to assess business requirements.3. Perform the daily technical support tasks and handle the service desk raised tickets related to the developed modules to properly close and reply to customer and user issues4. Report incidents to IT service desk and support in generating monthly reports of all detected and resolved issues to maintain tracking history.5. Adhere to the agreed upon strategy during development life cycles of all Applications/services from initial analysis to implementation, including providing guidance and assistance to User Acceptance Testing (UAT), for any consequent feedback/iterations, to ensure smooth transition and integration of systems to business areas.6. Participate in resolving re-occurring Business/department incidents related to systems to ensure smooth workflow and efficient system utilization.
Qualifications & Experience Bachelor’s degree of Engineering, Computer Science or its equivalent 2-4 years of experience Software Development Management Excellent skills in user liaison and in controlling the planning and implementation of software projects Postgraduate studies are preferable Skills Excellent command of the English and Arabic Languages (written & spoken) Strong communication skills Strong conceptual abilities Qualitative and quantitative analytical skills
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