Job Description
Job Description:
Job Summary:
The Pre-Sales Consultant will be responsible for providing technical support and expertise to the sales team and customers during the pre-sales process.
This role involves understanding customer needs, proposing solutions, and demonstrating product features to secure new business.
Key Responsibilities:
Technical Expertise:
- Understand and articulate the company's technology and services.
- Provide technical and functional support to the sales team during the pre-sales process.
Customer Engagement:
- Engage with prospective customers to understand their technical and business requirements.
- Conduct needs analysis and provide solutions that meet customer requirements.
Solution Design:
- Design and propose solutions that align with customer needs and company capabilities.
- Prepare and deliver technical presentations and product demonstrations.
Proposal Development:
- Develop and present proposals, including detailed specifications, diagrams, and documentation.
- Assist in the preparation of RFP/RFI responses.
Collaboration:
- Work closely with the sales, product, and engineering teams to ensure proposed solutions are feasible and align with product capabilities.
- Collaborate with marketing to create technical content for promotional materials.
Customer Relationship Management:
- Build and maintain strong relationships with key customer stakeholders.
- Provide post-sales support to ensure customer satisfaction and successful implementation.
Continuous Learning:
- Stay updated on industry trends, competitive landscape, and emerging technologies.
- Participate in ongoing training and professional development activities.
Qualifications:
Education:
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Advanced degree preferred.
Experience:
- Experience in a pre-sales, technical sales, or solutions engineering role.
- Experience in ITSM, cloud computing, and cybersecurity is highly desirable.
Skills:
- Strong technical acumen with the ability to understand complex technical solutions.
- Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
- Strong problem-solving skills and the ability to think critically and creatively.
- Proficiency in [specific tools or software, e.g., CRM systems, ServiceNow, Salesforce].
- Ability to manage multiple projects and priorities in a fast-paced environment.
Personal Attributes:
- Customer-oriented with a focus on understanding and meeting customer needs.
- Self-motivated and proactive with a strong sense of accountability.
- Team player with excellent interpersonal skills.
- Adaptable and open to learning new technologies and approaches.
Working Conditions:
Flexibility to work outside normal business hours to meet project deadlines or address critical issues.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
