Bayt.com
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Full Time Employee · Mid Career · 2-4 Years of Experience
500 Employees or more · Vocational Education
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Job Description

This role is responsible for providing on-site technical support, maintenance, and repair services for our company's products and systems. The Service Engineer will diagnose and troubleshoot equipment malfunctions, perform preventative maintenance, and ensure customer satisfaction.

  • Manage the day-to-day activities with the concerned parties (Sales, Operation Manager, PMO, Purchasing, Finance, Vendor, and Customer) to ensure efficient implementation of the company projects on time within the approved specifications and the allocated budget.
  • Perform Installation, Commissioning, and Start-up activities for GSD Projects
  • Problem solving within his authorities or escalating to Operations Manager and General Manager if unable to solve within a reasonable time frame/budget.
  • Communicate all necessary project purchases to the Purchasing Department and provides them with technical assistance for the ordering of project supplies.
  • Continuously follow-up project execution in all stages until completion (invoicing and collection).
  • Prepare and submit weekly activity/progress reports to the Operations Manager.
  • Support and guide Junior Service Engineers and Technicians
  • Continuous knowledge transfer.

Skills

  • Excellent team player
  • Good communication, presentation & interpersonal skills
  • Very Good command of English

Preferred Candidate

Years of Experience
Min: 2 Max: 4
Nationality
Egypt
Degree
Bachelor's degree / higher diploma
Career Level
Mid Career
Major
Bsc. Engineering of Mechatronics, Electrical, or Communication
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GIZA Systems
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Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the Telecoms, Utilities, Oil & Gas, Transportation and other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 800 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Nairobi, Dar-es-Salaam and Abuja, allowing us to service an ever-increasing client base in over 40 countries.

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