Job Summary: We are seeking a highly skilled Senior Systems Management Engineer with extensive experience in Microsoft System Center products.
Key Responsibilities:
Expertise in SCOM (System Center Operations Manager):
· Advanced proficiency in SCOM (Level 300), demonstrating deep knowledge in monitoring, reporting, and managing system health.
· Ability to design, implement, and optimize SCOM environments to ensure maximum efficiency and performance.
· Experience in creating and managing custom management packs, alerts, and dashboards.
· Proficiency in integrating SCOM with other monitoring tools and ITSM solutions.
· Knowledge of advanced capabilities such as monitoring UNIX/Linux systems, network devices, and storage infrastructure
· Experience with SCOMHelper PowerShell Module for enhanced administration
· Familiarity with building highly effective dashboards and connecting Operations Manager to Azure Monitor
Proficiency in System Center Service Manager:
· Advanced expertise in Service Manager (Level 300), with a strong understanding of IT service management processes.
· Experience in configuring and customizing Service Manager to meet organizational needs.
· Ability to design and implement workflows, templates, and service offerings.
· Knowledge of integrating Service Manager with other System Center products and third-party tools.
· Experience in deploying and customizing the Self-Service Portal
· Proficiency in setting up and configuring email notifications, IT Service Desk console, and reporting mechanisms
· Familiarity with the system requirements and scalability guidance for Service Manager
Knowledge of System Center Configuration Manager:
· Proficiency in SCCM (Level 200), with the ability to manage software distribution, patch management, and system updates.
· Familiarity with SCCM reporting and troubleshooting techniques.
· Experience in deploying and managing operating systems and applications using SCCM.
· Requirement open to Egypt based Egyptian Candidates
· Minimum of 5 years of experience in systems management roles, with a focus on Microsoft technologies.
· Experience in managing large-scale IT environments and ensuring high availability and performance.
· Relevant Microsoft certifications in System Center products are preferred.
· ITIL certification is a plus.
· Advanced proficiency in SCOM (Level 300), demonstrating deep knowledge in monitoring, reporting, and managing system health.
· Advanced expertise in System Center Service Manager (Level 300), with a strong understanding of IT service management processes.
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