Job Description
Purpose & Overall Relevance for the Organization:
Drive Order book execution activities by ensuring sales demand will be fulfilled on time and in full. Ensure high level of customer service is provided while fulfilling an on-time delivery for all distribution channels to meet Go To Market dates. Maintain continuous follow up actions to achieve the required KPI targets.
Key Responsibilities:
- Analysis & reporting on order book status and product availability to ensure a high conversion of orders and on time fulfillment.
- Action all system transactions in a manner that commits to adidas internal policy and procedures.
- Ensures accurate order book actions take place on the system in a timely manner as per adidas internal process, (order receiving, allocation, de-allocation, DN creation, invoicing…etc)
- Controls allocation-run, validate stock shortage and other discrepancies and adjust orders based on the alignment with business.
- Creates Delivery Notes as per adidas internal policy, and timely release to the warehouse based on agreed plan.
- Overall controls the campaign and hard launch availability, make sure all the products are posted and according to the sign off plan.
- Confirms deliveries to customers and shares posting reports and invoices. Raises to Account Manager in case of any issues related to orders, payment or delivery of goods.
- Leads the posting process, make sure all the products are posted at the right time with right quantity, all the business needs are addressed in the posting.
- Ensure monthly RFC net sales targets are fulfilled and any challenges are highlighted.
- Represents OBF function output to internal stakeholders.
- Support on project & process improvement initiatives of OBF processes.
- Leads system testing and make sure to smoothly go live.
- Participates in cross-functional S&OP meetings (Planning, Purchasing, Sales).
- Provides support during internal and external auditing.
- On Time In Full KPI’s analysis and drive for improvement
- Other duties as assigned.
Key Relationships:
- SCM departments (purchasing, inbound & distribution center)
- Sales
- Customer Service
- Finance
- Category Management
- Marketing Operations
KPIs:
- On Time/In Full Availability
- On Time/In Full Delivery
Knowledge and Abilities:
- Strong understanding and experience in operational supply chain process environment.
- High analytical and follow up skills.
- Having the ability to initiate and drive process improvement and enhancements.
- Resilience and ability to meet critical deadlines with good planning and organizational skills.
- Outstanding interpersonal and communication skills to interact effectively and efficiently on different layers of the organization.
- Good expertise in any ERP system.
- Advanced excel user.
- High degree of self-motivation & team play.
- Knows how to work in a matrix organization.
Requisite Education and Experience / Minimum Qualifications:
- Bachelor’s degree from accredited college or university degree with emphasis on the area of business, logistics, planning, Supply Chain or operations
- 4+ years experience in Operations/Logistics, and/or Customer Service, preferably in apparel/fashion/shoes industry.
IT Skills:
- SAP : Good
- Excel : Advanced
- Outlook : Good
- Word : Good
- PowerPoint : Good
Language Skills:
- English: Advanced
- Arabic: Advanced
