Title: Senior Service Sales
Location: Cairo. Egypt
Siemens strongly believes in the value of a Digital Portfolio; hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant’s intuitive buildings which are comfortable, safe, secure and energy efficient.
Smart infrastructure from Siemens intelligently connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development.
Join our Smart Infrastructure as the Service Senior Services Sales Engineer and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.
Your Role – International, Challenging, and Future-Oriented
We are seeking a dynamic and results-oriented Service Senior Sales Engineer to join our team. In this role, you will leverage your technical expertise and sales skills to support the sales process of our portfolio (products/services). You will work closely with customers to understand their needs, demonstrate the value of our solutions, and address any technical concerns.
- Key Responsibilities:
- Service Sales Delivery: In collaboration with the Service Sales Manager & top management implement Service sales strategy. Penetrate Installed Base, promote various upgrade, retrofit and value-added solutions to the benefit of the customer.
- New Opportunities: Generate Service sales lead and develop new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios.
- Customer Approach: Establish long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote SIEMENS Service Portfolio.
- Target Delivery: Meet or exceed yearly sales targets . Proactively prepare monthly sales forecast and sales planning. Produce the required documentation and support material required. Provide all inputs needed to prepare tenders.
- Sales Process: You sell the service product portfolio, prepare sales proposals and tenders, prepare service offerings, communicate contract details, and manage the administrative sales process.
- Marketing: You act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions.
- Health, Safety, and Integrity: You contribute to risk assessments, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives.
- Understand customer needs and align product offerings with their requirements.
- Provide technical expertise and guidance throughout the sales process.
- Develop and maintain strong customer relationships to enhance satisfaction and loyalty.
- Conduct site & customer visits and prepare site visit reports.
Qualifications & Skills – Digital and Solid
- Bachelor or master’s degree in electrical Engineering;
- 5+ years of service sales experience.
- with the ability to communicate complex concepts effectively.
- Proven experience and exposure to industries such as O&G, chemical, metals and mining.
- Proven experience in presenting technical products and services to customers.
- Strong problem-solving and analytical skills to identify customer needs and propose solutions.
- Experience in a Technical Sales role will be considered a plus.
- Excellent interpersonal and communication & presentation skills.
- Proactivity and customer-oriented mindset.
- Excellent ability to work in a team.
Preferred (Not Mandatory, But a Plus):
Candidates with experience in the following areas will be given extra consideration:
- Knowledge of the industry and customer preferences.
- Familiarity sales management tools.
- Experience creating technical content, such as technical presentations /documents.
- Strong negotiation and persuasion skills.
What else do you need to know?
As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.
