The Sr. Project Manager manages key clients’ projects. The role of the project manager is key to the success of the project. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.
Main KPIs:
On-time and within budget and quality of delivery
Client Satisfaction
Revenue, margins, and DSO of project
Communicate with Head of PM and presales team to understand the project being evaluated to ensure that the successful bid will be managed successfully.
Work with the contracts team to review the client contract before signing to ensure implementation risks are mitigated.
Work with technical managers to ensure that the proper skills are available and ready for mobility before project kick-off.
Manage the handover process from the bidding team to the operations team to ensure the proper kick-off of the project.
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Prepare the detailed project time plan with detailed time schedule in coordination with all stakeholders including the PM of the client.
Ensure that all risks are identified, and applicable action plan(s) is acknowledged by all and ready if applicable.
Ensure that the project’s overall objectives, targets at various key stages, and individuals’ responsibilities are clearly communicated and understood by all concerned parties.
Monitor the progress of the project and manage the day-to-day activities within the project to ensure successful delivery.
Represent Giza Systems in all meetings and communications with client representatives.
Ensure continuous and periodical communication between all stakeholders of the project to ensure that the delivery is on-time, within scope and within budget.
Manage proactively all challenges and issues that might be raised in the middle of the project to ensure the satisfaction of the client.
Coordinate with procurement, purchasing and logistics all material ordering and delivery considering all logistics aspects mentioned in the contract.
Review and undertake quality assurance on all client deliverables prepared by the team before they are sent to the client, ensuring that they meet the required standards and specifications.
Follow-up on stage approvals with the client and compile acceptance sheets for each module, as well as final acceptance sheets for the whole project.
Measure project performance using appropriate tools and techniques.
Monitor the invoicing on a project and notify the Finance of all the necessary interim invoices to be issued to the client.
Support and ensure the collection of revenue with client.
Follow and ensure adherence of internal policies, procedures & financial systems.
Highlight areas of slippage and identify/initiate corrective action.
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
Report and escalate to management as needed.
Track project performance to analyze the successful completion of short and long-term goals.
Ensure project revenue/cash status are matching planned for both In/Out.
Client:
Manage the relationship with the client and ensure proper communication is maintained.
Update the Account Manager on a regular basis, on the progress and development of the Project.
Review with the Head of PM and the Region Operations Manager the progress of the project and coordinate client
maintenance activities if needed.
Supplier:
Manage the relation with the suppliers and key subcontractors to ensure that the required deliverables are as expected.
Review the time plan of subcontractors and intervene whenever needed to ensure proper coordination of deliverables.
Ensure that all internal stakeholders are aware of their important role in the project with key highlights of deliverables.
Allocate resources on the project, assign work to the team, and monitor the progress of the team, ensuring that all project milestones are achieved in a timely manner. ·
Manage the staff chargeability and all other project costs and expenses to ensure that they are within the budget and prepare and submit Project Profit/ Loss Status Reports to the Program Manager.
Assesses the training needs of the team and prepare a training plan for submission and approval by the LoB Head.
Create and maintain comprehensive project documentation.
Manage customer correspondences and accountable for all project important documents.
Accountable for documenting progress of the project and keep track of the progress against planned/required.
Manage the transfer of knowledge of the technical deliverables to the client – if applicable.
Prepare and submit monthly project progress reports to the PMO, Program Manager and the relevant manager.
Develop a lessons learnt log to maintain customer/industry/technology knowledge
