Senior Operations Manager

The Big Picture

DigiSay Group is a media tech company that started in 2010 focusing initially on creator services including content management and distribution. Today DigiSay acts as a media group with subsidiaries providing end to end services around the content life-cycle from inception to monetization. DigiSay aims to focus on the media sector from a technology, production, and venture building perspective.

About Mangos24

We are a communication and events management agency built entirely on IDEAS. Our mission is to create and deliver innovative concepts that address business and communication challenges, seamlessly extending across various directions and channels.

Our team operates through a project management model, ensuring a tailored approach to every project. We specialize in delivering Big Ideas paired with execution solutions, leveraging both in-house expertise and a network of skilled outsourced talents. From concept to execution, we are committed to making things happen on the ground, delivering measurable results, and crafting outstanding experiences that leave a lasting impact.

Main Responsibilities

• Oversee all operational aspects of event planning, production and execution.
• His /Her role is pivotal in ensuring that every event runs smoothly, adheres to timelines and budgets, and meets our high standards of quality and creativity.
• The ideal candidate will combine strategic thinking with hands-on operational expertise to drive efficiency and client satisfaction.
• Provide leadership and guidance to the operations team, ensuring clear communication and alignment of objectives.
• Build and maintain strong relationships with internal teams, clients, and external vendors.
• Oversee the planning, logistics, and execution of all events, ensuring excellence in delivery.
• Manage resource allocation, including staffing, equipment and materials.
• Supervise the creation of event timelines, risk assessments and contingency plans.
• Develop and manage budgets for events and operational projects, ensuring cost efficiency.
• Negotiate contracts with vendors, suppliers, and venues to maximize value.

Skills and Qualifications

•Creativity and Vision: Strong ability to think outside the box and generate fresh, innovative ideas.

•Communication: Excellent presentation and interpersonal skills for collaboration and pitching.

•Organizational Skills: Ability to manage multiple projects and timelines effectively.

•Attention to Detail: Precision in designing and implementing event elements.

•Industry Knowledge: Familiarity with event trends, technologies, and best practices.

•Teamwork: Ability to work closely with cross-functional teams and vendors.

•Problem-Solving: Resourcefulness in overcoming challenges during planning and execution.

Requirements

• Bachelor's degree in Event Management, Business Administration, Hospitality, or a related field.
• 7-10 years of experience in event planning and production, with at least 2 years in a leadership/management role.
• Proven track record of managing large-scale events, both in-person and virtual/hybrid.
• Experience in budget management and contract negotiations