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Senior Customer Quality Control Analyst - META
Location Mivida Project Building B2 5th Settlement, Cairo, CAIRO, 11835, Egypt Category Integrated Supply Chain & Procurement Job Id req470006 JOB DESCRIPTION
Design solutions to drive safe living and quality of life
The Future Is What We Make It.
When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.
By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Make the Best You.
Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.
Join us and Make an Impact.
KEY RESPONSIBILITIES
Validate and escalate customer issues (to manufacturing, supplier quality or engineering) and follow-up on all field issues and drive rapid resolution through cross-functional meetings Escalate supplier quality issues for all BTS products through respective quality teams Ensure field issues are reported and updated in JIRA for all customer issues regionally for all GBEs Coordinate analysis with engineering for repeated failures of a product ensure a preventive action is implemented in the field Coordinate and drive Product Safety Council meetings at site level or regionally and escalate accordingly by working with respective Global Business Quality leaders Coordinate all customer communications on field issues cross-functionally and ensure appropriate people review prior to communicating to customers. Where needed and applicable ensure all customer, related metrics are updated
YOU MUST HAVE
• Bachelor's degree in Engineering or a related field.
• 8+ years of experience in quality control/assurance roles, preferably in the building automation industry.
• Strong knowledge of quality management systems and methodologies.
• Proven track record in driving continuous improvement and ensuring customer satisfaction.
We Offer:
The opportunity to work on the world’s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.
Group medical insurance plan life.
Paid annual leave and time off work.
A culture that fosters inclusion, diversity and innovation.
Market specific training and on-going personal development.
If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Additional Information
JOB ID: req470006
Category: Integrated Supply Chain
Location: Mivida Project Building B2 5th Settlement,Cairo,CAIRO,11835,Egypt Exempt
Global (ALL)
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