SENIOR BUSINESS RELATIONSHIP MANAGER

JOB PURPOSE:To manage and coordinate different Business Portfolios initiation phase and align among reporting BRM Officers & BRMs to develop proper initiation plans that reflects both bank’s strategic directions and business needs to facilitate the proper management of new initiatives in a way that best serves the bank strategy.

KEY ACCOUNTABILITIES:Description1. Coordinate between IT and business lines and ensure no conflict between Business and IT stakeholders.2. Work closely with IT Architecture team to shape business demand for IT projects, services, capabilities and investments in order to maximize their business value.3. Ensure that all business needs requested from dedicated business lines are aligned with business and IT approved strategy to keep proper alignment with yearly planned portfolio.4. Participate in Portfolio planning and reporting for the dedicated business line to ensure proper preparation for future initiatives.5. Combine the accumulated risk factors and ensure reflection into the process of assessment and initiation to deliver well defined projects for execution.6. Support the process of project prioritisation, approval and initiation, including supplier selection to ensure SLA approved standards to secure a complete set of requirements and documentation.7. Oversee initiatives and help manage business process change to ensure that the value predicted by a business case is achieved.8. Develop required dashboards for managed business initiatives to be ready reported to senior management.Policies, Processes and Procedures9. Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled mannerDay-to-day operations10. Implement the day-to-day operations assigned for the Transformation & Delivery department to ensure compliance with the established standards and procedures.Internal Commercial International BankCompliance12. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.

Qualifications  Bachelor’s degree in Business, Economics, Computer Science, Engineering, or its equivalent. Minimum of 10 years of experience in banking field and de experience. ITIL Foundation and Service Strategy, MBA and PMP or Project Management Diploma are an assetSkills  Influencing others and negotiation skills that need confidence and gravitas to influence and challenge different stakeholders Proven competency in requirements definition and documentation. Tactful, resolute and committed to providing excellent customer service.  Ability to plan and organise work in order to achieve objectives and targets.  Strong written and presentational skills; ability to clearly communicate complex messages to a variety of audiences including senior management Understands the use of information technology in a Strategic context Aware with current technologies and trends relevant to the bank. Ability to work effectively with colleagues, managers, suppliers and stakeholders. Understands the importance of developing effective partnership