Job Description
Job SummaryThe Nourish Senior Account Manager (Food Ingredients) will be responsible for managing food manufacturers and distributors accounts within the Food Ingredients Industry in North-East Africa. She/He will continue to maintain and grow key relationships, driving a sustainable business growth as well as effectively managing multiple projects. The role will be permanently based in Cairo, Egypt.Purpose of Role:Developing Business:Owning the long-term strategy and its execution for her/his customers’ portfolio.The SAM will be responsible for managing food manufacturers and distributors accounts within the Food Ingredients Industry in North-East AfricaEnsuring building meaningful market and consumers insights necessary to drafts effective business growth strategies.Calibrate IFF strategy based on understanding of market intelligence and customer, taking into consideration specific consumer and customer activities.Lead strategic commercial negotiation (core listing, annual pricing, payment terms, rebates/cost savings, supply agreements)Accountable for securing profitable and sustainable sales growth.To leverage IFF’s consumer understanding and strategic insight to deliver relevant IFF go-to-market solutions that meet customer / consumer unmet needs and generate excitement.Maximize IFF advantage (gross profit improvement/ product portfolio optimization/ complexity reduction, etc.) from any changes driven by regulatory, compaction and/or cost savings initiatives.Ensure full deployment of IFF capabilities (consumer insights, sustainability, ingredients, formulation, innovative solutions) to deliver product superiority and differentiation.Monitor account sales performance and provide proactive corrective action and strategic project updates to management.Understand impact of economic scenarios, raw material cost fluctuations on the business and, as needed, establish price increase strategies.Developing Relationships:Identification of new sales leads and leading sales initiatives by customer visits.Driving meaningful engagement with internal stakeholders and customers.Being extremely visible and recognized as the Senior Account Manager by key customers and key internal stakeholders.Manage the overall network of relationships to ensure optimal customer intimacy.Build and lead collaborative teams across functions.Managing Projects:Creating and motivating project teamsEnsuring that projects are effectively managed leading to formalize the project with kick-off meetings to set clear vision, priorities and ensure adequate cross functional collaboration.Collaborate with Operations to facilitate specific customer supply chain requirements.Secure buy-in from Group Leader or Sub-Region Lead on project strategy.Key Requirements Experience in Sales:Experience in the sale of Food Ingredients on industrial-scale B2B engagement.An additional experience in the sale of Food Flavors and/or Cultures and Enzymes would be a plus.Minimum 10-yrs experience.Good interpersonal skills with ability to build strong relationships with clients.Ability to influence and persuade to secure business opportunities. Ability to assess and respond to customer needs and evaluate customer satisfaction.Ability to arbitrate and or resolve conflict.Prepared to travel as required. Driven by results, autonomous, strong ownership, and collaborative spirit.Expert, creative, passionate, entrepreneur, humble, hungry.Computer/ IT savvyFluent in Arabic and English.We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
