Job Description
- Adherence to Policies, Systems, and Procedures:
- Adhere to the department's approved policies, processes, and instructions.
- Comply with operational instructions and procedures.
Resolving Daily Technical Issues for End Users:
- Resolve and analyze technical issues faced by end users.
- Provide necessary support to users to resolve any technical issues.
Training Users on Proper Data Entry:
- Train users if there are errors in data entry.
- Address issues related to main data entries and provide solutions for correcting them.
Gathering Requirements from Users and Managers:
- Collect required information from users and managers when specific reports are requested.
Thorough Knowledge of Database Tables:
- Have complete knowledge of database structures.
- Ability to write and design database tables.
Designing and Organizing Supply Chain Operations:
- Design and organize supply chain operations to ensure smooth functioning.
- Study and improve supply chain, production, and planning workflows to align with company requirements.
Developing and Monitoring Execution Plans:
- Create a clear execution plan and determine how it will be monitored.
- Regularly track the execution of plans and assist users in solving any issues.
Redesigningف and Organizing Processes:
- Restructure and reorganize supply chain operations for optimal performance.
- Assess the advantages and disadvantages of the current system and measure the impact of the proposed system.
Handling Complaints from Users and Managers:
- Address complaints from users and managers effectively.
- Ensure issues are resolved accurately and within the given time frame.
Providing Alternative Solutions:
- Offer alternative solutions for issues faced by managers or users.
RequirementsMin 3 years of experience previous experience in implementation or migration
Strong
knowledge of database management and table structures.
Proficiency
in troubleshooting technical issues.
Ability
to design, structure, and organize data processes and workflows.
