The sales supervisor is responsible for developing and executing sales plans, leading the sales team to achieve performance goals, maintaining customer relationships, and promoting the market share of the company's products or services. Sales supervisors need to have excellent management skills, market insight and team leadership
Sales Supervisor Responsibilities:
Sales Plan Development:
Develop monthly, quarterly and annual sales plans based on the company's strategic goals.
Ensure that sales strategies match market demand
Team Management:
Lead the sales team, assign tasks, and supervise execution
Train and motivate team members to improve overall sales capabilities
Customer Relationship Management:
Establish and maintain long-term cooperative relationships with important customers
Resolve customer complaints and needs to improve customer satisfaction
Market Research and Analysis:
Analyze market trends and competitors, and adjust sales strategies in a timely manner
Collect customer feedback and provide suggestions for product and service improvements
Sales Performance Tracking:
Regularly evaluate team performance and develop improvement plans
Accurately report sales data and analyze target completion
Cross-departmental collaboration:
Work closely with the marketing department, customer service department and other departments to ensure sales support and customer satisfaction
Education requirements: Bachelor degree or above, marketing, business administration and other related majors are preferred
Work experience: 3 years of sales experience, at least 1 year of team management experience
Skill requirements:
Excellent leadership and communication skills
Familiar with CRM system and sales management tools
Data analysis ability, able to adjust strategies according to market and customer needs
Language ability: Fluent English may be required for positions working in an international environment
Personal characteristics: goal-oriented, strong stress resistance, and able to quickly adapt to market changes
MKS RETAIL HUB LTD targets consumers' growing preference for online shopping and provides customers with a range of selected products through a carefully planned online retail platform. Whether it is daily necessities, technology products, or personalized products, the company strives to meet the needs of different customer groups through a strong supply chain system, high-quality products and services.