NOK Human Capital is hiring a "Sales Operations Manager" for one of the biggest fintech startups providing payment processing solutions
Located in Sheraton.
Key Responsibilities:
1-Lead, manage, and mentor the inside sales team to consistently achieve and
exceed sales targets.
2-Develop training programs and provide ongoing coaching to improve team
performance.
3-Evaluate, refine, and streamline sales processes and workflows to ensure
efficiency and scalability.
Identify areas of improvement and recommend tools, resources, and best
practices to improve team productivity.
4-Oversee the use of CRM systems (e.g., HubSpot) to track key performance
metrics (KPIs) and sales data.
5-Analyze sales performance data to identify trends, gaps, and opportunities for
improvement.
6-Prepare regular performance reports for senior management.
7-Ensure that the inside sales team follows best practices and sales techniques to
successfully convert leads into customers.
8-Coordinate with marketing, product, and customer success teams to ensure
ooth collaboration and alignment on sales objectives.
9-Work closely with tech teams to ensure seamless integration of payment
processing systems and ensure the team is up to date with product features and
services.
10-Implement processes to enhance customer retention, ensuring that customer
feedback is captured and addressed.
Qualifications:
1-Minimum of 5 years in a sales operations or sales management role,
preferably within the payment processing, fintech, or digital services industries.
2-Leadership: Proven ability to lead and mentor sales teams, with a track record of
meeting or exceeding targets.
3-CRM Expertise: Hands-on experience with CRM platforms, ideally HubSpot, and other
sales tracking tools.
4-Data-Driven: Strong analytical skills, with the ability to translate data into actionable
insights.
5-Process-Oriented: Ability to optimize sales workflows and design efficient sales
processes.
6-Collaboration Skills: Demonstrated success working cross-functionally with marketing,
product, and tech teams.
7-Communication Skills: Excellent verbal and written communication skills, capable of
presenting insights and strategies to senior leadership.
If you match the above criteria, send your CV to resume@nokhc.net mentioning "Sales Operations Manager" in the subject line.