Reliance Health aims to redefine healthcare accessibility, affordability, and delightfulness in Emerging Markets. Leveraging technology, we've built an integrated health system comprising affordable health insurance, telemedicine services, and a network of partner and proprietary healthcare facilities. This enables us to offer innovative healthcare solutions precisely when our users need them the most.
We are currently seeking a dynamic sales operation analyst to effectively support the sales team and achieve the desired outcomes, the associates should possess a combination of technical skills, analytical abilities, and interpersonal competencies.
Key Responsibilities:
Sales Pitch Evaluation and Coaching:
- Evaluate sales pitches and provide constructive feedback to improve effectiveness
- Conduct coaching sessions and training workshops to enhance sales skills and techniques
CRM Maintenance and Data Hygiene:
- Ensure the accuracy and completeness of data in the CRM system
- Monitor and maintain CRM hygiene by regularly updating records and removing duplicates
Performance Reporting:
- Generate regular performance reports and dashboards to track key sales metrics and KPIs
- Analyze sales data to identify trends, areas for improvement, and opportunities for growth
Insight Generation:
- Share insights and recommendations with their manager based on data analysis and sales team interactions
- Collaborate with the sales team to implement improvements and track their impact
Continuous Improvement:
- Stay updated with industry trends, sales techniques, and CRM best practices
- Continuously seek opportunities to improve processes, tools, and the overall effectiveness of the sales operations function
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