At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title.
At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.
Join us as a Sales Manager. You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who: - has Sense of hospitality - has prior work experience in hotel operational departments - has proven track record successful administration - has the ability to handle guest complains with a smile - has great interpersonal skills.
Day to Day:
Actively prospect and qualify new business.
Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.
Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.
Monitors competitor’s activities and assists in marketing intelligence.
Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.
Interact with outside contacts: Guests, Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business.
Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
Develops and maintains contact with business generators, meeting and convention planners, visitors /convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
Arrange and conduct site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and
guidelines.
Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
What we need::
Solid computer skills, proficiency ln the use of office software products (MS Word, Excel, Power Point, etc.)
Excellent ability to effectively communicate in a clear and concise manner in English and Arabic (both oral and written)
Minimum 2 years’ experience in a similar position in 5/4-star hotel.
What we Offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family..