Sales Assistant | Retail | Toys R Us - Cairo Fetival City
Location: Cairo, EG Warmly greet and engage customers upon their arrival. Conduct consultations with customers to comprehensively understand their preferences and requirements regarding merchandise. Demonstrate and articulate product features, helping customers make informed decisions by suggesting suitable options based on their needs. Address customer inquiries regarding merchandise, providing clear and accurate information. Assist customers in the decision-making process, offering guidance and support to enhance their shopping experience. Efficiently retrieve merchandise from various locations, including the sales floor, stock room, or other inventory areas; facilitate special orders as needed. Utilize the store's point-of-sale system to process customer payments accurately and efficiently. Manage returns and exchanges, ensuring a seamless and customer-friendly process. Take on additional responsibilities and tasks as assigned, contributing to the overall efficiency and success of the retail operation.
Job Requisition ID: 165779
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
What You Will Do
Required Skills To Be Successful Exceptional verbal communication skills, fostering effective interaction with customers. Demonstrated excellence in active listening, ensuring a thorough understanding of customer preferences and concerns. Proficient in sales techniques and possesses outstanding customer service skills. In-depth knowledge of the merchandise available for sale, enabling informed assistance and guidance. Proven ability to anticipate and meet customer needs through insightful recommendations. Adept at recommending suitable merchandise based on customer requirements and preferences. Capable of operating the store's point-of-sale system, or quickly acquiring proficiency through learning initiatives.
What Equips You For The Role
High school diploma or equivalent preferred. Previous retail experience preferred.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate
why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
