Sales Assistant | Retail | Ted Baker Mall of Arabia

Job Requisition ID: 165496 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

A sales assistant plays a crucial role in supporting the sales team by providing excellent customer service, assisting with product inquiries, and ensuring the smooth operation of the sales process

What you will do

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
• Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
• Greets customers immediately upon entering the store with a smile and sincere non business like greeting
• Provides customers with current relevant information about the product
• Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale
• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
• Sincerely thanks all customers for shopping as they exit the store, and invites them back.

Required Skills to be successful

• Minimum Qualifications and Knowledge: High School Degree
• Minimum Experience: 1-2 years of retail sales experience

Job-Specific Skills:

• Excellent communication skills.
• Good leadership skills:
  • Active listening.
  • Empathy.
  • The ability to share clear messages and make complex ideas easy to understand for everyone.
  • The ability to inspire and convince others.
  • Flexibility.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.