Job Description
Sales Support & Coordination:
- Provide administrative support to the sales team to ensure smooth sales operations.
- Process customer inquiries, quotations, and sales orders efficiently.
- Maintain accurate and up-to-date sales records in CRM systems.
Order & Logistics Management:
- Coordinate with warehouses, logistics partners, and suppliers to ensure timely delivery of orders.
- Track shipments and keep customers updated on order status.
- Assist in inventory management and forecasting to support sales planning.
Customer Relationship & Communication:
- Respond to client queries with professionalism and efficiency.
- Ensure a high level of customer service by following up on orders and resolving issues promptly.
- Work closely with the sales and marketing teams to streamline communication and sales processes.
Sales Reporting & Process Improvement:
- Generate weekly and monthly sales reports for management review.
- Analyze sales trends and provide insights for improving effic.
