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Job Description

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.


The Position

Important Note: 


  • The successful candidate must be based in Delta.


By concentrating on healthcare’s toughest challenges, we’ve been able to make many major breakthroughs, improving lives around the world. But there’s still work to be done.


The Opportunity


Join us as a Retina Partner. 


Healthcare is transforming at an unprecedented pace, driven by radical innovation, an openness to change, growing patient empowerment, diverse sources of medical information, and increasing pressure on public spending. In response, stakeholder needs are continually evolving. This role is embedded locally within the ecosystem, serving as an integral connector and enabler within the healthcare landscape. It is a purely patient-focused position, without profitability targets, sales objectives, or incentives, allowing you to focus fully on creating value and positive impact for patients and healthcare stakeholders alike.


Your Impact


  • Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner


  • Implement campaigns with customers and distribute promotional materials as per marketing plan and customer needs


  • Organize group meetings in major hospitals


  • Propose new ideas related to campaigns, promotional material to the pod and are responsible for the implementation after approval


  • Gathering Data & Insights from the market that would help the pod to make decisions


  • Focus on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. Also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem


  • Identify important customers and keep customer Personas up-to-date


  • Continuously revise and update the customer list and number of patients in cooperation with the pod


  • Positively participate in Internal meetings to review and discuss: achievements, Opportunities/challenges, Competitors activities


  • Report Adverse Events to the Local Safety Unite within Roche timelines


  • Ensure great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.


Who you are


  • You possess around 2 to 3 years of pharmaceutical experience with good expertise in commercialization, medical strategy, and customer experience excellence, and are adept at leveraging digital tools


  • You demonstrate a strong personal purpose to improve the patient journey, showing passion for creating value and impact on the healthcare ecosystem


  • You embody a visionary approach, integrating strategies to enhance patient journeys


  • You possess an entrepreneurial mindset, proactively identifying and pursuing innovative opportunities


  • You have a growth mindset, continuously learning and adapting, willing to take risks, experiment, and share insights both within and outside the organization


  • You display integrity in all actions, being open, honest, ethical, and genuine


  • You have excellent stakeholder engagement skills, adept at partnering with Therapeutic Area Experts (TAEs) and organizations, with experience working with Patient Advocacy Groups (PAGs) being a strong asset


  • You are fluent in the local language and proficient in English for internal collaboration, holding a scientific degree and understanding of digital innovation methodologies.


Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.


Roche is an Equal Opportunity Employer.


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