Assist organization in meeting Quality Standards and ensure applying ISO- 9001:2015 and/or CMMI Standards.
Develop plans and execute ISO activities according to set targets.
Coordinate ISO activities with relevant units / LoB.
Develop and maintain ISO and/or CMMI audit plan then conduct effective internal audit program on business units and/or GS projects as per ISO and/or CMMI requirements.
Perform internal audits programs for Giza Systems Group of companies.
Report results of internal audits to Quality Assurance Manager and determines nonconformity to make necessary corrections.
Verify effectiveness of corrective actions taken by concerned units/LoBs.
Work on new certifications required from Top Management.
Improve the processes by continual process improvement initiatives.
Establish and maintain Delegation of Authorities (DoA) within the company
Provide Process Awareness sessions as required
Work with the sales team on the customer clarifications and submit the required documentations.
Set an internal audit plan and conduct audits, health-checks and on-site project audits (as per the plan) to ensure that the processes are followed properly by business users including SLAs, approvals, security, notifications and tracking.
Generate health check/Audit report and recommend process /system updates if required.
Receive process related violation requests and perform the necessary investigations.
Conduct investigation with relevant stakeholders, generate investigation root cause analysis report and provide process/system updates if required.
During Health checks and audits, review process check points and controls needed within the business processes and ensure its relevance within the Internal control framework and agreed upon roles and responsibilities.
Ensure Document control for all policies and ISO processes.
Define Internal Control Framework (List Existing Controls and Follow up Current Control Gaps).
Define/Update Company Policies with relevant stakeholders. Ex: DoA Policies, Procurement policy , Saudization ...etc.
Define/Update & Audit Governance Framework.
Apply process risk management and Define Enterprise Risk Management Framework.
Maintain the existing ISO quality certifications.
Handle the new ISO accreditation project including defining all new ISO standards’ policies and processes.
Respond to Customers/Partner qualification assessment.
Engage in Customers/Partner/Vendor External audits.
