Quality Assurance Coordinator (Hybrid)

Quality Assurance Coordinator (Hybrid)

Giza, El Omraniya, Egypt Quality Assurance Coordinator (Hybrid)

About the job Quality Assurance Coordinator (Hybrid)

BayanTech is a leading professional language service provider, specializing in certified, high-quality, and innovative translation and localization solutions in over 260 languages. We are committed to excellence and customer satisfaction and were looking for a dedicated Quality Assurance Coordinator to join our team.

Job Description:

As a Quality Assurance Coordinator, you will play a pivotal role in establishing and implementing new standards and processes to enhance our service quality. Your responsibilities will include:
Participating in the creation and implementation of new quality standards and processes. Developing comprehensive action plans that outline all processes, timelines, and stakeholders involved. Executing action plans by identifying necessary changes/updates to current processes, drafting subprocesses, and preparing documentation for stakeholders. Releasing updated processes by facilitating linguistic reviews, obtaining stakeholder confirmations, coding, and uploading documents, followed by announcements of releases. Creating and managing audit schedules by updating employee lists, assigning dates/times, and auditors for each auditee, and distributing the final schedule. Conducting audits by reviewing previous audit reports, executing the audit process, and sharing findings with stakeholders.

Job Requirements:

Bachelor's degree in a relevant field (preferred). 1+ years of experience in Quality Assurance. Excellent command of the English language (both written and spoken). Proficiency in Microsoft Office applications, with advanced Excel skills.* Strong written, oral, presentation, and interpersonal communication skills.