Project Management Director

The Project Management Director is responsible for managing the project management team to deliver quality products and solutions to customers by understanding project strategy and customer needs, supporting the development of business cases, developing business requirements, and supporting project development and deployment

    Key KPIs include:

o     Revenue and margins from LOB across geographies o      Customer satisfaction & delivery against project spec o      Long term development of LOB capabilities

• Develop a cohesive strategy for the growth of the PM Service across the different countries.
•  Guide the PM team to work closely with the presales team to share projects experiences and clients’ needs and expectation.
• Work with the LoB GM to set and determine the rules and the basis to accept projects from presales teams.
• Ensure compliance with Giza Systems policies, process and procedures including HSSE.
• Lead and manage the delivery of a high quality service to clients.
• Ensure following proper project/program management techniques for timely completion of projects.
• Project Management lead for the region with responsibility for multiple teams and projects across countries.
• Manage and develop client relationships.
•  Assign projects and opportunities to the project managers.
•   Audit and supervise project manager's plans and correct any deviation to ensure quality of work.
• Provide leadership and direction to the PM project teams, and attend key Client meetings.
• Ensure the quality and timeliness of project delivery to clients, acting as primary interface to help maintain and build client confidence.
• Direct the management and implementation of multiple large and complex projects: develop project plans and timelines; make staffing decisions based on assessment of team members' skills and workloads; and identify obstacles.
• Provide and ensure (either directly or through subordinate Project Managers) integrated oversight and controls from initial Project Assessment through to Launch for all Business Readiness and Technology Solution activities and deliverables to ensure that scope is met on schedule and within budget
•  Coordinate communication between the PM team, presales and account management to develop new business from existing clients.
• Expert understanding of the Project Life Cycle deliverables: Project Charter (Project Planning & Initiation-PPI), Business Requirements Document, Service Model, User Acceptance Testing, Rollout Procedures.
•  Developing the project implementation procedure for the LOB and make sure it matches the overall company rules and regulations
• Leadership of project teams.
•  Promote and foster a strong team culture and open and transparent communication.
• Assess skills, knowledge, and abilities of candidates to make effective hiring and merit/bonus decisions and identified developmental needs
•  Provide training and development opportunities and serve in mentoring role for team.