Program Delivery Associate

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

PURPOSE AND OBJECTIVES

Founded in November 2012, the SAP Digital Skills Center (Formerly TDI) strives to support in the creation of sustainable work possibilities by boosting the business system knowledge and entrepreneurial mindset of students, young graduates, and the experienced workforce in the region. By offering a host of programs tailored to bring SAP business skills to those who have a cultural and social understanding of a local region, the SAP DSC’s initiatives help talented minds not only to find jobs but also to establish their own companies by nurturing their entrepreneurial mindset. Furthermore, SAP DSC serves as Think Tank for knowledge exchange, co-creation and co-innovation.  Operating in a fast-paced “start-up” environment, The SAP DSC requires employees with hands-on and multi-tasking mentality.

As one of the DSC’s successful programs, SAP’s Dual Study Program combines and alternates theory (Academia & SAP) and practice (SAP Workplace Experience) into a 1-2 year program run by universities in cooperation with SAP. Over the course of the program, students will gain a combination of SAP solution skills and certifications, paired with soft skill trainings and practical experience through internships.

EXPECTATIONS AND TASKS

The position holder will support the operational execution of several training programs for the SAP Digital Skills Center across the Middle East and North Africa. As individual contributor, the Program Delivery Associate will support and take over well-defined activities to help program manage the execution of our Training Programs, primarily SAP’s Dual Study Program.

The role will be limited for a duration of 12 months; with an option to extend thereafter.

As Program Delivery Associate for the SAP Digital Skills Center, major responsibilities will include:

• Supports in the execution and moderation of all logistics relating to trainings, workshops, events etc., e.g. booking exams, organizing student system licenses etc.
• Collaborates with internal and external stakeholders to execute the program activities.
• Organizes the certification exams for the Dual Study students as well as all relating logistics.
• Is constantly in touch with the University departments as well as the Dual Study students to coordinate program milestones.
• Supports in the selection process and assessment center activities for SAP’s Dual Study Program.
• Supports in marketing SAP’s Dual Study Program. Coordinates student sessions.
• Is responsible to collect and maintain all program-relevant data (e.g. exam results).

In That Capacity

• Executes standard and non-standard (less complex) cases alone
• Acquires deeper knowledge about processes, executes professionally and uses his/her knowledge situational 
• Ensures successful execution of the internal processes
• Takes over additional task (e.g. smaller projects, project management)
• Seeks proactive feedback/works proactively to identify opportunities for improvement
• Very good organizational skills and an ability to keep track of tasks, responsibilities and deadlines

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Bachelor degree in a Business/Management Related Field
• Proficiency in MS Office
• Excellent communication skills, both written and verbal. Fluent in English.
• Strong project management skills, detail oriented; must be highly organized with the ability to manage towards multiple deadlines simultaneously
• Able to build strong relationships, is results driven and self-motivated

SAP'S DIVERSITY COMMITMENT 
 
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

Successful candidates might be required to undergo a background verification with an external vendor.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.