Job Description
Job Purpose
The purpose of our Product Ownerrole is to manage our B2B – B2C digital entertainment product (games and partner marketplace) from inception to realization in multiple markets and clients.
Roles and Responsibilities
- Have full product ownership for clients
- Collect client requirements and implement them or translate them into a value-oriented feature to be developed as part of the evolution of the product.
- Control all the details from the features update cycle (understanding the features, adapting it to each client, communication, alignment with all stakeholders, having quality in mind, testing, official launch, and controlling the post-launch behavior)
- Manage day-to-day operational and support tasks that are essential to delivering your client´s product portfolio, including but not limited to Portal Management, Content Management, Portal Editorial, Partner Integration, Price Plan management, Product Troubleshooting, and Testing/Verification of implementation.
- Management of our internal tools and CMS to create landing pages, webpages, required modules, shortcodes, content short links, mini-sites, and price management, making sure that these requirements are met before the product/campaign goes live.
- Data-driven creating product reports based on customers' usage to understand the needs for improvements and potential revenue increases through product changes.
- Drive A/B testing in different products to understand the best feature performance.
- Establish a strong working relationship with the client and partners, the commercial teams, the content teams, and the development teams to be able to reflect product excellence and quality.
- Work with partners and providers along the value chain to enrich the product, and the marketplace offering and be able to compete better and increase revenue.
- Accountable for the diligent delivery of product milestones within budget, scope, and timeline, moderating or escalating where needed.
- User testing and definition of acceptance criteria along established quality gates as part of the overall quality management system in place.
- Provide first-line support to the QA team and Telco portal issues, and support 3rd party content partners.
