Job Description
Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experience that keeps customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions.
With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers.
Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that is redefining loyalty programs.
More than rewards, we create experiences. And more than customers, we build advocates.
Key Duties & Responsibilities:
- Lead the discovery, definition, and development of API-driven products that are sold as a service, helping customers integrate loyalty program features into their systems.
- Collaborate with stakeholders to define technical requirements, ensuring the APIs meet customer needs, and work across various platforms seamlessly.
- Define product roadmaps and strategic vision for API products, ensuring alignment with business goals, scalability, and customer expectations.
- Prioritize product features based on technical feasibility, market demand, and business value.
- Work closely with engineering teams to define, develop, and iterate on API features that are reliable, secure, and easy to integrate.
- Be the go-to expert for product knowledge, driving the product development lifecycle from ideation to delivery.
- Collect customer feedback and usage data to guide iterative improvements and enhancements of API products.
- Ensure that product features are launched on time and meet the defined technical standards.
- Stay up-to-date with industry trends, emerging technologies, and best practices in API design, security, and usage.
