Product Group Director

The Product Group Director will be responsible for overseeing the Software Product Department, which consists of several key verticals: Product Development and Delivery, Product Management, Quality Control (Software Testing), and Support. This role requires strong leadership, strategic vision, and a deep understanding of software development processes to ensure our products meet the highest standards and contribute to the company’s growth.

Key Responsibilities:

Leadership & Management:

• Lead and manage the Software Product Department, fostering a culture of innovation, collaboration, and excellence across all verticals.
• Develop and implement strategic plans for product development and maintenance, ensuring alignment with company objectives.

Vertical Oversight:

• Product Development and Delivery: Oversee all development squads, DevOps, and AI/Machine Learning developers to ensure efficient product development and timely delivery.
• Product Management: Guide product owners, design thinking specialists, UI/UX designers, and technical writers to create compelling product visions and documentation.
• Quality Control: Manage the Software Testing department to ensure all products meet rigorous quality standards before release.
• Support Department: Coordinate with the support team, utilizing development and testing resources to provide exceptional post-delivery maintenance and customer support.

Collaboration & Integration:

• Foster cooperation among all verticals to formalize a comprehensive environment that handles the entire product lifecycle—from ideation and business planning to development, delivery, and post-delivery maintenance.
• Work closely with sales and marketing teams to position and promote software products effectively in the market.

Stakeholder Engagement:

• Engage with stakeholders, including the CTO and executive leadership, to communicate product strategies, progress, and performance metrics.
• Build and maintain relationships with key clients and partners to understand their needs and ensure product alignment.
• Performance Monitoring:
• Establish key performance indicators (KPIs) to measure the success of software products and the overall department.
• Analyze market trends and customer feedback to inform product enhancements and new development opportunities.

Team Development:

• Mentor and develop team members across all verticals, providing guidance and support to enhance their skills and career growth.
• Foster a collaborative environment that encourages creativity and innovation within the product team.