Perform pre-investigation data gathering and requirement analysis at the customer premises.
Estimate and size the customer requirements with reference to the pre-investigation and using the help of the technical/functional staff or third party, if necessary.
Prepare and conduct presentation on the proposed solution if required by the customer.
Receive the Request for Proposal (RFP) from the Senior Pre-Sales Consultants.
Study the RFP to prepare the technical write-up and the costing of the proposed solution, whilst engaging the vendor for a matching proposal (if required).
Receive assistance from Development Consultants and technical/ functional Staff to fill compliance sheets (if required).
Respond to customer inquiries to explain the proposed solution.
Prepare technological trends analysis reports & new solution coverage report.
Act as a consultant/advisor for the sales person and client in the complex technical issues and conducts presentations when required.
Involved in customer meetings with the aim to describe/discuss the proposed solution and highlight advantages over competitors
Ensure the review of the technical aspect of the Project implementation plan prepared by the Project Managers ensuring it is achievable and within the set time frame.
Contribute to the regular preparation and update of the offerings Portfolio. (Introduce new offerings, retire old offerings)
Assist in educating the Account Management Team on the basic technicalities and functionality of new offerings to guide them in identifying leads within the assigned sectors.
Communicate with Sales, PMs and Technical teams to gather insights and information on different aspects such as clients’ needs and projects challenges which can be an added value to the offerings portfolio or changes in proposal.