NameProviderPurposeMaximum Storage DurationTypeNameProviderPurposeMaximum Storage DurationTypeNameProviderPurposeMaximum Storage DurationTypeNameProviderPurposeMaximum Storage DurationTypeNameProviderPurposeMaximum Storage DurationType Role overview
Personal Shopper Associate
Operations - Egypt, EG - Full time - 979 The Personal Shopper Associate is one of the most impactful roles at InstaShop and we take great pride in the quality of team members that hold this role. The Personal Shopper Associate will be responsible for handling, monitoring, and reporting the on-ground operations to ensure that the store-level functions are carried out seamlessly. Primary responsibilities InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology company.
· Oversee and monitor daily live orders to ensure smooth operations
· Highlight and report challenges of operational difficulties to the next-level management
· Liaise with the pickers and team leaders at the store to ensure the smoothness of on-ground operations
· Ensure any store management complaints are managed effectively and immediately
· Coordinate between the customer service team and pickers on-ground to resolve customer complaints or requests
Requirements
· Proven work experience in customer service or operations
· Excellent written, and verbal communication skills in English
· Strong communication, organization skills and time management skills
· Excellent ability to be detail-oriented
· Ability to work effectively in a dynamic, fast-paced environment by collaboratively with other departments
· Strong ability to multitask
· A graduate in business or other related disciplines
