Cater all customer walk-ins' requests and provide required services.
Handle customer complaints and propose solutions to ensure customer satisfaction.
Handle branches operations related to Customer Service area.
Keep updated and learn in depth about product features as well as competition.
Stick to the weekly sales standards of performance in terms of number of visits and tele-calling.
Develop customer’s relationship through responding to customer needs in a timely manner. Introduce, explain, and sell, cross sell, open account, up sell bank services and products clarifying all features to ensure customer understanding and satisfaction.
Undertake outside visits to new customers and save existing ones in coordination with the branch management.
Achieve set target according to business plan.
Achieve volume and revenue goals via the combination of customer acquisition and relationship deepening.
