Part Time - Delivery Coordinator - Flexible
6750 Richmond Highway Location Alexandria, VA 0715 Category Supply Chain Job Id JR-01936326 Job Type Part time Department Delivery
JOB DESCRIPTION
What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Delivery Coordinator, this means:
• Coordinating and supporting deliveries from beginning to end, serving as the expert for answering questions and solving problems related to deliveries.
• Tracking and ensuring merchandise is accurately accounted for, handled, and delivered.
• Gathering detailed information from customers and conducting safety reviews.
The Delivery Coordinator plays a critical role as gatekeeper and final reviewer of every delivery to ensure our drivers have the necessary information to make a safe delivery and that the needs of our customer have been met. Although some time will be spent physically helping with deliveries, time will also be spent within the system tracking and looking up item availability for deliveries. To be successful, the associate must maintain strong customer, colleague, and vendor relationships, and have a strong knowledge of safety protocols and proper delivery procedures.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• 6 months of delivery experience, for example in a warehouse or retail environment OR 6 months of retail customer service experience.
• Ability to read, write, and perform basic arithmetic (addition, subtraction).
Preferred Qualifications
• 1 year of experience working in a retail store OR customer service position.
• 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.
• 2 years of experience following up on outstanding or incomplete customer orders, sales, deliveries, or installs.
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Your work is recognized
When pursuing your goals, knowing your company has your back is essential. We give you the resources and benefits you need to work and live. Paid Time Off We offer paid time off for vacation, holidays, sick leave, and volunteer time. Depending on the position and tenure, most full-time associates start with around 10-15 days of combined time off.
Take your career the extra mile
When you're managing the products that build families and communities, it's easy to come to work with purpose. When you're here, you're with a team that has your back. We work together to support those who rely on us, with the confidence that we can overcome any challenge. Count your leaders as part of that support – they are fair and respect you, helping you build a future you can be proud of.
This is your opportunity to shift gears and move toward a bright future.
"It is a very humbling experience to start from the ground and work my way up. It gives me a different perspective as I move up in the company and remember where I came from."
Rico A., Assistant Planning Manager
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