Job Description
We are seeking a dynamic and results-oriented Operations Manager to oversee and enhance our operational processes. The ideal candidate will have a strong background in operations management, with preference given to those experienced in the IT sector. You will play a critical role in ensuring seamless delivery, operational efficiency, and alignment with organizational goals.
Key Responsibilities - Operational Oversight:
- Manage and optimize day-to-day operations, ensuring high productivity and efficiency.
- Develop and enforce operational policies and procedures.
Team Management: - Lead, mentor, and manage cross-functional teams to achieve performance targets.
- Foster a collaborative and performance-driven culture.
Project Management: - Oversee project timelines, budgets, and deliverables, ensuring alignment with company objectives.
- Collaborate with stakeholders to identify and resolve operational bottlenecks.
Strategic Planning: - Assist in setting and executing long-term operational strategies.
- Analyze and interpret data to inform decision-making and strategic planning.
Technology Integration: - Leverage IT tools and platforms to streamline operations and improve efficiency.
- Collaborate with technical teams to implement and manage IT solutions effectively.
Compliance & Risk Management: - Ensure compliance with industry regulations and organizational policies.
- Identify and mitigate operational risks.
QualificationsEssential:
- Bachelor’s degree in Business Administration, Operations Management, or related field.
- 5+ years of experience in operations management, preferably in the IT sector.
- Strong leadership and team management skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in project management tools and methodologies.
Preferred:
- Experience with IT operations, infrastructure, or software development processes.
