We are seeking dedicated candidates to join our team at Luxor as a On Call Status Board Operator. If you are passionate about helping others and are eager to expand your professional growth opportunities, we invite you to apply and become part of our exceptional team.
THE JOB:
As a Status Board Operator, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to ensuring incoming calls are answered efficiently, and special and rush room requests are processed promptly, will set the stage for the memories that guests can carry with them well past their stay with us. In a collaboration of team efforts, you will ensure guests enjoy a delightful and stress-free stay.
THE STARTING PAY: $ 20.7717
THE DAY-TO-DAY:
Update status of guest rooms
Process Rooms Control data and distribute rooms to Managers on all shifts
Receive and process rush room requests from the Front Desk and VIP Services
Receive requests from the Front Desk and VIP services by phone or computer printer for special requests from guests, such as baby cribs, bed boards, irons, and hair dryers
Receive and process requests from guests for turndown services, extra towels and forwards the request to the proper employee in the specific area
Run reports needed by Housekeeping, Day and Swing shifts
Ensure that the Housekeeper Assistant's report is completed in the morning and afternoon for distribution to the Assistant Hotel Manager
Performs other job-related duties as requested
THE IDEAL CANDIDATE:
Must be a minimum of 18 years of age
Bilingual in Spanish
Has a High School Diploma, GED or equivalent educational experience
Has 6 + months of Hotel Status Board Operator experience
Excellent customer service skills and interpersonal skills to effectively communicate
Professional appearance and demeanor
Has a flexible schedule including the ability to work varied shifts, to include weekends and holidays
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off-shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to Apply today!
At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
