DESCRIPTION
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Amazon Operations
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking leader to join our MENA Specialty Fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives?
Join the Specialty Fulfillment team as Logistics leader for the Special Handling Network (AMXL). As a Logistics leader, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. With this in mind, you’ll strategically lead a team, comprising of , Area Managers and Operations Supervisors. This will complement your proactive management of healthy, positive working relationships on a day-to-day basis.
Key job responsibilities
Roles and Responsibilities:
1. Own deployment of Continuous Improvement of network standards, in collaboration with MENA Process Owners, MENA ACES and Program Team
2. Monitor operations of the assigned sites and suggest & deploy improvements
3. Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
4. Train & direct Logistics supervisors and associates for action and conformance of norms & practices
5. Audit the sites for various operational conformances, restrictions and norms
6. Conduct audits on based on SOPs, analyze data and propose process improvement initiatives
7. Identify useful data accumulated from multiple sources and take necessary actions
8. Foresee implications based on current data and trends
9. Be organized, apt and prompt in notifying the situation, problem solve and communicate
BASIC QUALIFICATIONS
- Bachelor's degree in supply chain management, operations, engineering, analytics or related field
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 3+ years of employee and performance management experience
PREFERRED QUALIFICATIONS
- 3+ years of performance metrics, process improvement or lean techniques experience
- MBA or Master's degree in Supply Chain / Logistics.
- Certification in Lean Six Sigma & TQM.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
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