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Mid - Level Software Implementation Specialist
KnowledgeNet
Cairo
·
Egypt
2 days ago
2025/03/04
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100-499 Employees
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Job Description
Main Objective:
Responsible for deploying, configuring, and validating the delivered solution/product to the client’s environment.
Key Responsibilities:
Assisting in conducting business analysis to understand the client's requirements and processes.
Assisting in testing and validating the effectiveness of the new solutions.
Deploying, configuring, and tuning the software in the customer environment.
Participating in deployment and testing in client environments, bug fixes, and customizations for existing and new clients.
Working closely with technical teams to ensure solutions are properly implemented and integrated with other systems.
Monitoring client satisfaction with services to ensure client needs are being met.
Identifying potential problems early on in the testing/implementation phase to ensure the success of the delivery.
Participating in Providing training and support to end-users to ensure they can effectively use the solutions during acceptance testing.
Assisting in Foreseeing the deployment of products onto the client environment and successful delivery.
Reporting any issues to the support team and fix the issues that happen during the implementation.
What you should have!
Bachelor of Computer Sciences or any relevant fields
2-4 years of experience
Database (MS SQL or Oracle)
Testing, SSL security, and -certificate management reading logs – are a plus
Familiarity with handling different operating systems (Windows, Linux)
Applications servers (Websphere, Apache Tomcat,..etc ) are a plus
OpenShift and Kubernetes, microservices, and containerized architecture are a plus
understanding of project management processes is a plus
Incident troubleshooting and problem-solving skills
Knowledge of Agile development methodologies
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