Job Description
Job Description:
Responsibilities
- Organization Change Management Manager that leads the transformation with business process owners and End users
- Responsible for stakeholder analysis, driving alignment with the project vision, ensure stakeholder engagement
- Develops integrated OCM roadmap in alignment with implementation plan
- Develop change experience plans to help stakeholders move through their change journeys, and create the right experience to accelerate the adoption of change
- Experience working with ERP Products like Microsoft Dynamics D365, SAP and Power Platform
- Establish and nurture productive relationships with internal and client teams while delivering exceptional client service
- Work closely with the D365 Functional and Technical consultant on Project Deliverables
- Active participation in Project Management meetings, Monthly Steering committee meetings
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Manage contacts with vendors and suppliers by assigning tasks and communicating expected deliverables
- Measure project performance to identify areas for improvement.
- Prepare project status reports
- Coordination of change requests
Skill Set Required
- Leads communication to ensure awareness of stakeholders and user communities on the program, progress, new features and functionalities to ensure that they are well-informed
- Identify the type and magnitude of changes and their impact to develop effective change interventions
- Perform user skills assessment, learning content development and training delivery
- Knowledge and handson experience in OCM relevant tools
Qualifications
- Strong experience with at least 3 End to end OCM experience in ERP implementation projects
- Bachelor's degree in computer science, business, or a related field.
- Self-starter, proactive with strong communication & presentation skills.
- Experience and knowledge in ERP Business functions
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