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Job Description

Job Description: Medical Customer Service Agent (Morning Shift)

NAOS Solutions is seeking a dedicated Medical Customer Service Agent for a pharmaceutical Company. In this role, you will be responsible for providing exceptional customer service to patients and healthcare professionals.


  • Handle incoming calls from customers regarding medical product information.

  • Educational Background: Faculty of Medicine, Dentistry, Pharmacy, Science, or Veterinary
  • Proficiency in French and English, both verbal and written
  • Experience in customer service is a plus
  • Experience in treating diabetes and weight loss products 

Shifts: Morning Shif 11:00 AM to 07:00 PM
This could be change to 09:00 AM to 05:00 PM due to business need.


The shifts is 8 working hours including 30 minutes break. 


2 days off per week
Fridays and Saturdays OR Saturdays and Sundays
Salary is 19,000 EGP Gross
— Base salary 18,500 EGP
-- KPI bonus 500 EGP
+ Social and Medical insurance.


Work Location: Maadi, Cairo


If these requirements align with your qualifications, we encourage you to apply for the Medical Customer Service Agent position at NAOS Solutions. We look forward to reviewing your application.


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